OUR COMPANY


We are a laser focused Managed Services Provider, that consistently and intentionally provides value to all of our stakeholders and clients. We have a fun company culture that is committed to giving back to the community.

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Our Values & Mission

TO PROVIDE EXCELLENT CUSTOMER SERVICE THROUGH:

  • A Perfect Outcome
  • Fast Service
  • Showing We Care

VISION STATEMENT:

We are a laser focused Managed Services Provider, that consistently and intentionally provides value to all of our stakeholders and clients. We have a fun company culture that is committed to giving back to the community.

INTENTIONALLY ADDING VALUE TO OUR CUSTOMERS AND TO OUR ASSOCIATES

  • Intentionally making decisions to make the lives of those around us better
  • Truly listening and understanding our customers issues and working to alleviate fear and frustrations as it relates to their technology
  • Choosing to make decisions that will help our teammates and make their lives better

HONESTY, INTEGRITY, AND HIGH ETHICAL STANDARDS IN ALL ASPECTS OF BUSINESS

When faced with a difficult decision we look to our four-way test

  • Is it the truth?
  • Is it fair to all concerned?
  • Will it build good will and better friendships?
  • Will it be beneficial to all concerned?

The tech support service I received today from Amber was exceptional. She is pleasant, cheerful, helpful, and—best of all—technically outstanding. She not only helped me with my particular problem with Outlook, but also trouble-shot several other nagging little items that I’ve lived with for the past few months. We’re a new customer for IT Solutions, but based on the attention to detail you have provided us—coupled with the detailed on-boarding process you have identified—and now based on this superb experience with Amber’s phone support, we feel very positive that we’ve made a solid choice in hiring IT Solutions.
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