[vc_button style="minimal" title="Tap to Call" href="tel:(209) 578-9739" color="red" button_inverse="false" size="small" icon="fa fa-phone"]
Title Level II Professional Services
Categories Technician
Salary $50k-$62K
Location Modesto, CA
Job Information


  • Windows Desktops
  • MacOS
  • Basic Troubleshooting
  • M365
  • Windows Servers/Active Directory
  • Security Basics/Fundamentals
  • Disaster Recovery Familiarity
  • Analytical mindset


  • Bachelor’s degree


  • Modesto, CA

Job Information

This position reports directly to the Engineering Manager and Professional Services Lead and is responsible for the technical execution of assignments including but not limited to project-based work, client site maintenance routines, and the documentation preparation for Service Desk usage.

Level 2 Professional Services technicians will also handle technical issues escalated from the Service Desk Team, as necessary.

Technical Competencies:

  • Server hardware configuration (RAID, NIC teaming, Remote Management)
  • Virtualization technologies including Hyper-V and familiarity of VMware
  • Windows-based server configuration and implementation (Active Directory, DHCP, DNS etc.)
  • Basic Microsoft 365 and Maintenance
  • Basic Backup and Disaster Recovery implementation and concepts
  • Advanced desktop deployment and imaging processes
  • Fundamental understanding of firewall configuration and deployment
  • Basic WiFi analysis, configuration, and deployment
  • Ability to deploy and document line of business applications
  • Understanding/troubleshooting basic networking concepts and configuration


  • Server and systems setup/configuration as assigned
  • Cloud migration for key subsystems (email, file sharing, backup services)
  • Client onboarding and documentation preparation for Service Desk usage
  • Adherence to time frames assigned and dispatch scheduling
  • Escalations from Service Desk as needed
  • Staying current with new technologies and developing skills
  • Acting as a technical trusted advisor for assigned accounts

Additional Responsibilities

  • Job requires some off-hours or weekend work based on pre-scheduling or emergency on-call
  • Maintain up-to-date Time Entries for billing and documentation purposes


  • A minimum of 5 years experience within relevant IT fields is desired
  • Bachelor’s degree in the field of computer science, information sciences, or related field preferred
  • Competency and Skills in the Technical Competencies listed above
  • Communicate clearly and concisely, both orally, and in written form
  • Able to compile, organize, and analyze complex data
  • Excellent organizational, and analytical skills; able to work on multiple tasks while meeting deadlines
  • Detail-oriented, follow and implement corporate procedures and policies


  • Compensation will consist of two components that will total the “Targeted Annual Earnings” (TAE) for this position. The components will be base salary and Incentive compensation.
  • The TAE range for this position will be $58,491 – $68,491 per annum depending on experience
  • The ability to participate in the company profit-sharing program
  • Participation in a 401k plan with up to 4% matching after one year of employment
Apply Now
Copyright ITSolutions|Currie | All Rights Reserved

Subscribe To Mailing List

Sign up to receive the latest newsletters, events, and threats in technology. This information is not used for any third party companies and will not spam your inbox.

We never share this data with 3rd party companies.

Thank you!