What We Do
VoIP & Business Phones
A modern phone system managed by the same team that handles your IT — not a separate vendor you have to call when something goes wrong. VoIP is the one service we offer that does not require a managed IT agreement.
One Team. Every Problem. Even Your Phones.
Most businesses treat phones and IT as two separate vendors, which means two separate points of contact, two separate invoices, and endless finger-pointing when something goes wrong. Is it a network issue or a phone issue? Most of the time, nobody can say for certain until both vendors have been called.
We eliminate that problem entirely. Your VoIP phone system is managed by the same team that handles the rest of your IT, which means one number to call and one team accountable for the outcome. For Fully Managed IT and Co-Managed IT clients, VoIP runs on the same network infrastructure we already manage and monitor, which means fewer points of failure and faster troubleshooting when something does go wrong. Unlike the rest of our services, VoIP is also available on its own, even if you are not ready for a full managed IT agreement.
What’s Included With VoIP
CLOUD-BASED PHONE SYSTEM
A modern phone system hosted in the cloud, not tied to outdated on-premise hardware that is expensive to maintain and hard to scale.
MOBILE & DESKTOP APPS
Your business phone line available on your team’s mobile devices and computers, so calls follow your people, not a physical desk phone.
AUTO ATTENDANT & CALL ROUTING
Professional call routing that directs callers to the right person or department automatically, without requiring a full-time receptionist.
VOICEMAIL TO EMAIL
Voicemails delivered straight to email or transcribed as text, so nothing gets missed because someone forgot to check a phone.
SCALABLE LINES & EXTENSIONS
Add or remove lines and extensions as your business grows or changes, without waiting on a lengthy hardware provisioning process.
E911 & COMPLIANCE SUPPORT
Emergency calling configured correctly so location information reaches responders accurately, meeting the compliance standards that apply to VoIP systems.
Reliable, Because It Runs on a Network We Actually Manage
VoIP quality is only as good as the network underneath it. Choppy calls, dropped connections, and delays usually trace back to network issues, not the phone system itself. That is why VoIP works best when it is not managed in isolation.
For Fully Managed IT and Co-Managed IT clients, your phone system is supported by the same team already monitoring your network infrastructure, so call quality issues get diagnosed and resolved faster, without the back-and-forth between separate vendors.
What Makes Us Different
ONE NUMBER TO CALL, EVERY TIME
When your phones have a problem, you call the same number you always call. No separate phone vendor, no finger-pointing between IT and telecom.
BUILT ON A NETWORK WE ALREADY MANAGE
For managed IT clients, your phone system runs on the same network infrastructure we monitor around the clock, which means faster diagnosis when something goes wrong.
AVAILABLE ON ITS OWN, NO STRINGS ATTACHED
Unlike the rest of our services, VoIP does not require a managed IT agreement. If you just need reliable business phones, that is exactly what you get.
A LOCAL TEAM, NOT AN OFFSHORE CALL CENTER
When you need support, you are talking to our Central Valley team, not being routed through a script by someone who has never seen your setup.
Common Questions About VoIP & Business Phones
DO I NEED A MANAGED IT AGREEMENT TO GET VOIP FROM YOU?
A: You can use our VoIP services without a managed services agreement. We just need to evaluate your network beforehand to make sure it can support reliable performance.
WHAT HAPPENS IF WE ALSO BECOME A MANAGED IT CLIENT LATER?
A: Your VoIP system integrates directly into your managed IT environment, running on the same network we already monitor and support, so nothing needs to be rebuilt or replaced.
CAN WE KEEP OUR EXISTING PHONE NUMBERS?
A: Yes. We handle number porting as part of the setup process, so your business keeps the phone numbers your customers already know.
DOES VOIP WORK IF OUR INTERNET GOES DOWN?
A: VoIP requires internet to function, which is why call quality and uptime depend heavily on a reliable network. For managed IT clients, this is one more reason VoIP benefits from running on a network we are already monitoring and maintaining.
HOW DO WE GET STARTED?
A: Schedule a free IT assessment. We will review your current phone setup and walk you through what a modern VoIP system would look like for your business, whether or not you are interested in managed IT.
Ready for a Phone System That Actually Works?
Schedule a free assessment. We will review your current phone setup and walk you through what VoIP would look like for your business — no pressure, no obligation.